Privacy Policy
Kitchen Saver (“KS,” “Company”, “we”, “us”, “our”) have developed this privacy policy out of respect for the privacy of our customers, potential customers, and visitors to our website. This policy describes the personal information we collect, use, and disclose about individual consumers who visit or interact with this website, visit any of our offices, stores, facilities or locations, purchase or inquire about any of our products or services, contract with us to provide services, or otherwise interact or do business with us.
Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, utilize the Live Chat feature on our website, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.
Additionally, whenever you communicate, interact or do business with us, whether online or at any of our physical locations or facilities, events or shows, when we visit your home or location for a consultation, or when you request a quote or contract with us to perform services, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.
The meaning of “personal information” may be defined based on your state of residence: in this policy, it means any information that can reasonably be used to identify an individual.
This policy does not apply to our current and former employees and their family members, dependents and beneficiaries, job applicants or independent contractors.
- Consent to Share Personal Information When Using Live Chat Function
- Processing of Personal Information and Sensitive Personal Information
- Categories of Sensitive Personal Information Processed
- We May Collect Your Personal Information From The Following Sources
- We May Disclose, Sell, or Share Your Personal Information To/With the Following Categories of Service Providers, Contractors, or Third Parties
- We May Process and Disclose Your Personal Information for Any of the Following Business Purposes
- Out-Out Preference Signals
- Retention of Personal Information
- Third Party Vendors
- Consent of Use of AI Technology
- Business Transfers
- Compliance with Law and Safety
- Use of Cookies, Pixels, and Other Tracking Technologies
- External Links
- Passwords
- Children Under the Age of 16
- How We Protect the Information that We Collect
- International Visitors
- Consumer Rights
- Consent to Terms and Conditions
- Changes to Our Privacy Policy
- Consumers With Disabilities
- Questions About the Policy
consent to share personal information when using live chat function
By using the Live Chat feature, you consent to our collection and analysis of all personal information provided. The Live Chat feature does not use any chatbot or artificial intelligence technology. Rather, each chat takes place with a live representative of the Company. We utilize a vendor called Five9, Inc. (“Chat Vendor”) to process, analyze, and store the contents of the chat on our behalf. The Chat Vendor will not sell this data or share it besides the Company or another vendor engaged to assist in the services provided to the Company. The Chat Vendor will not use or disclose this data for any purpose other than providing services to the Company.
Processing of personal information and sensitive personal information
Based on your specific transactions and interactions with us or our website, we will or may process the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we will or may have disclosed the information are referenced below. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we process from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be processed within each category.
| Category | Personal Identifiers |
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| Examples | Name, alias, social security number, date of birth, driver’s license or state identification card name |
| We may disclose this information to these entities |
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| Sold To / Shared With | For data collected through our website, we sell some of this data to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), and we also share the data with Data Analytics Vendors, like Google and Social Media Platforms for targeted advertising. For all other data in this category collected through other sources (not through this website, this data is neither sold for monetary or other valuable consideration, nor shared for targeted advertising. |
| Category | Contact Information |
|---|---|
| Examples | Home, postal or mailing address, email address, home phone number, cell phone number |
| We may disclose this information to these entities |
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| Sold To / Shared With | For data collected through our website, we sell some of this data to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), and we also share the data with Data Analytics Vendors, like Google, Social Media Platforms for targeted advertising. For all other data in this category collected through other sources (not through this website, this data is neither sold for monetary or other valuable consideration, nor shared for targeted advertising |
| Category | Account Information |
|---|---|
| Examples | Username and password for Company accounts and systems, and any required security or access code, password, security questions, or credentials allowing access to your Company accounts. |
| We may disclose this information to these entities | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants |
| Sold To / Shared With | Not sold for monetary or other valuable consideration. Not shared for targeted advertising. |
| Category | Protected Classifications |
|---|---|
| Examples | Military status |
| We may disclose this information to these entities |
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| Sold To / Shared With | Not sold for monetary or other valuable consideration. Not shared for targeted advertising. |
| Category | Commercial or Transactional Data |
|---|---|
| Examples | Information regarding products or services provided, purchasing history |
| We may disclose this information to these entities |
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| Sold To / Shared With | Not sold for monetary or other valuable consideration. Not shared for targeted advertising. |
| Category | Credit/Financing Application Data |
|---|---|
| Examples | Information collected through credit or financing applications, including employment history, company name, role, salary, dates of employment, bank accounts, income sources. |
| We may disclose this information to these entities |
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| Sold To / Shared With | Not sold for monetary or other valuable consideration. Not shared for targeted advertising. |
| Category | Internet Network and Computer Activity |
|---|---|
| Examples | Date and time of your visit to this website; webpages visited; links clicked on the website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; and cookies; internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history. |
| We may disclose this information to these entities |
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| Sold To / Shared With | For data collected through our website, we sell some of this data to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), and we also share the data with Data Analytics Vendors, like Google, Social Media Platforms and Marketing support vendors, like Google, for targeted advertising. For all other data in this category collected through other sources (not through this website, this data is neither sold for monetary or other valuable consideration, nor shared for targeted advertising. |
| Category | Geolocation Data |
|---|---|
| Examples | IP address and/or GPS location, latitude & longitude. |
| We may disclose this information to these entities |
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| Sold To / Shared With | For data collected through our website, we sell some of this data to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), and we also share the data with Data Analytics Vendors, like Google, Social Media platforms, including but not limited to Meta and Nextdoor, and Marketing support vendors for target advertising. For all other data in this category collected through other sources (not through this website, this data is neither sold for monetary or other valuable consideration, nor shared for targeted advertising.) |
| Category | Mobile Device Data |
|---|---|
| Examples | IP address and/or GPS location, latitude & longitude. |
| We may disclose this information to these entities |
|
| Sold To / Shared With | For data collected through our website, we sell some of this data to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), and we also share the data with Data Analytics Vendors, like Google, Social Media Platforms and Marketing support vendors for targeted advertising. For all other data in this category collected through other sources (not through this website, this data is neither sold for monetary or other valuable consideration, nor shared for targeted advertising. |
| Category | Online Portal Access and Usage Information |
|---|---|
| Examples | Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account. |
| We may disclose this information to these entities |
|
| Sold To / Shared With | Not sold for monetary or other valuable consideration. Not shared for targeted advertising. |
| Category | Visual, Audio, or Video Recordings |
|---|---|
| Examples | Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events or that you share with us; audio recordings of calls and virtual meetings as disclosed to you at the time of the call. |
| We may disclose this information to these entities |
|
| Sold To / Shared With | Not sold for monetary or other valuable consideration. Not shared for targeted advertising. |
| Category | Profiling |
|---|---|
| Examples | Based on analysis of your activity on the website, we may develop a profile regarding your preferences, interests, and demographics. |
| We may disclose this information to these entities |
|
| Sold To / Shared With | We sell this data to Epsilon, Wiland, or Data Axle, not for monetary consideration but for other valuable consideration. We also share this data with LS Direct for targeted advertising. |
Categories of sensitive personal information processed
Of the above categories of Personal Information, the following are categories of Sensitive Data Kitchen Saver may collect from or about customers:
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- Geolocation Data (IP address and/or GPS location, latitude & longitude)
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Personal information does not include:
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- Publicly available information from government records
- Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer, independent contractor, or applicant, or from widely distributed media.
- Information made available by a person to whom the consumer, independent contractor, or applicant has disclosed the information if the consumer, independent contractor, or applicant has not restricted the information to a specific audience.
- Deidentified or aggregated information.
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we may collect your personal information from the following sources
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- You the consumer, when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of the stores or physical locations, when you attend an event or show, when you purchase or inquire about any of our products or services, when we visit your home or location, when you utilize the Chat feature on the website, when you request a quote from us, or enter into a contract for us to perform services for you
- Our employees, contractors, vendors, suppliers, guests visitors, other consumers, and customers based on your interactions with them (if any)
- We utilize cookies to automatically collect information about our website visitors
- Surveillance cameras at our physical locations
- Lead generators and referral sources
- Financing companies
- Social media platforms
- Third-party customer databases
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WE MAY DISCLOSE, SELL, OR SHARE YOUR PERSONAL INFORMATION TO/WITH THE FOLLOWING CATEGOriES OF SERVICE PROVIDERS, CONTRACTORS, OR THIRD PARTIES
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- Financial institutions
- Government agencies
- Promotional or other fulfilment vendors
- Marketing support vendors, such as Google, and vendors that support managing or hosting the website and the Chat function on the website
- Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, or phone
- Lead providers (referral sources)
- Transaction support vendors (e.g., check guaranty, payment processors)
- Data analytics vendors, such as Google
- Social media platforms, including but not limited to Meta and Nextdoor
- Consulting and investigation firms, including IT, cybersecurity, and privacy vendors and consultants
- Insurance carries, administrators, and brokers
- Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
- Our Franchisor and any of our affiliated entities
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WE MAY PROCESS AND DISCLOSE YOUR PERSONAL INFORMATION FOR ANY OF THE FOLLOWING BUSINESS PURPOSES
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- To fulfill or meet the purpose for which you provided the information
- To process and submit financing applications, including to apply for credit, or credit pre-qualification
- To process, complete, and maintain records on transactions
- To provide warranty coverage on products and services
- To retain your selection for Text opt in/out to ensure customers who opted out are not sent any text messages
- To provide and communicate recall notifications to customers
- To schedule, manage and keep track of customer appointments
- To fulfill our warranty obligations
- To complete appraisals
- To maintain records of when customers decline a service or sale
- To respond to consumer inquiries, including requests for information, customer support online, Chat on the website, phone calls, and in-store inquiries
- To provide interest-based and targeted advertising
- To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked Kitchen Saver to provide to you
- To improve user experience on our website
- To understand the demographics of our website visitors
- To detect security incidents
- To debug, identify, and repair errors that impair existing intended functionality of our website
- To protect against malicious or illegal activity and prosecute those responsible
- To verify and respond to consumer reports
- To prevent identity theft
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We not NOT and will not sell or share your personal information in exchange for monetary consideration. However, we may sell or share some of your information to third parties for other valuable consideration, as noted in the table above.
Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for targeted advertising.
OPT-OUT PREFERENCE SIGNALS
Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. Global Privacy Controls (GPC) or Universal Opt-Out Mechanism (UOOM) are user-enabled opt-out preference signals which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from and UOOM signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs or UOOMs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs or UOOMs on all browsers in which you access our website and use our opt-out form to opt-out of offline sales.
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs and UOOMs) that provide a choice regarding the collection of personal information about activities over time and across different websites or online services. We encourage users who have DNTs to use GPCs or UOOMs.
RETENTION OF PERSONAL INFORMATION
We will retain each category of personal information in accordance with our established data retention schedule. Some of the retention periods in the retention schedule are measured from a particular point in time that has not occurred yet, such as the end of a relationship (whether business, contractual, or transactional) plus a certain number of years. We may measure the retention period from either (1) the date the record or data was collected, created, or last modified, (2) the date of the particular transaction to which the record or data pertains, or (3) another triggering event that is determined to be reasonable and appropriate based on the nature of the data and the legal/business needs for its continued use.
In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.
We apply our data retention procedures regularly to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.
THIRD PARTY VENDORS
We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.
CONSENT OF USE OF AI TECHNOLOGY
Certain Company services and targeted advertising features may be supported by third party vendors that utilize AI technology. When creating advertisements, we may use Google AI Max to assist us in presenting you with advertisements that appeal to your interests. Our AI vendor(s), such as Google, may record information and may access the information in real-time and use the information for their own purposes, including to train their AI model. By visiting our site, you consent to the collection and analysis of any personal information provided, if you do not want to have your information used for this purpose, please opt out of advertising cookies or use Global Privacy Controls as described above. For more information on how Google may use or disclose personal information, please review their privacy policy HERE.
BUSINESS TRANSFERS
In the event we sell or transfer a particular portion of its business assets, information of consumers, contractors and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, contractors and applicants may be transferred as part of the acquisition.
compliance with law and safety
We may disclose specific personal and/or Sensitive Personal Information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.
use of cookies, pixels, and other tracking technologies
Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.
This type of cookie is set by us and is referred to as a “first-party cookies.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.
We also incorporate cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.
Below is a detailed list of the categories of first- and third-party cookies we use on our website. You can prevent the collection of data by non-essential performance, functional, and marketing cookies by visiting our cookie preference center in our website footer and toggling off the related functionality.
How we use cookies
We make use of cookies under the following circumstances and for the following reasons:
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- Provide you with services available through the website and to enable you to use some of its features
- Authenticate users and prevent fraudulent use of user accounts
- Identify if users have accepted the use of cookies on the website
- Compile data about website traffic and how users use the website to offer a better website experience
- Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the website
- Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website
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Essential Cookies
Essential cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to a site visitor’s request for services, such as a visitor setting their privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the website from working correctly or might prevent the website from working at all.
Non-Essential Cookies
Non-Essential cookies are not essential to the website functionality but serve some other unique purpose in three subcategories:
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- “Performance” cookies (sometimes referred to as static cookies) collect information about the user’s behavior on the website without collecting personal information, for example:
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- Pages the user visits
- Ads the user views
- Ads or site features that the user clicks
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- “Functional” cookies (sometimes called preference cookies) track and remember the user’s preferences and past choices on the website to provide a personalized user experience. For example, functional cookies can collect:
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- Usernames
- Passwords
- Regions
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- “Advertising” cookies (sometimes called tracking or marketing cookies) can track:
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- Content the user views
- Links the user follows
- The user’s browser and device information and IP address
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- “Performance” cookies (sometimes referred to as static cookies) collect information about the user’s behavior on the website without collecting personal information, for example:
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Please note: Organizations can use marketing cookies to track and influence users by building user profiles or displaying advertisements
Cookie Management
You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser including any set by our Website, please refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on different ways to configure your browser’s cookie settings.
If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three third party programs that clean out tracking cookies.
You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals. With the exception of Global Privacy Controls as explained above in the section of this policy on “Opt-Out Preference Signals”
DAA and NAI
Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) which maintains a self-regulatory programs along with a website where people can opt out of interest-based advertising from its members. To opt-out of website interest-based advertising provided by the DAA’s participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/.
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- To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s AppChoices mobile application opt-out offering found here: https://youradchoices.com/appchoices.
- Some of our vendors do not participate in the DAA self-regulatory program for online behavioral advertising or have developed their own processes for allowing consumers to opt-out: https://branch.app.link/optout.
- Some devices and apps do not have access to web-based browser cookie opt-outs. To learn more about the advertising opt-outs provided by your mobile device’s operating system (like iOS and Android) or the device manufacture, click here.
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EXTERNAL LINKS
Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.
PASSWORDS
The personal data record created through your registration with our website can only be accessed with the password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
CHILDREN UNDER THE AGE OF 16
We do not knowingly sell or share the personal information of consumers under 16 years of age.
HOW WE PROTECT THE INFORMATION THAT WE COLLECT
The protection of the information that we collect about visitors to this website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:
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- We use commercially reasonable tools and techniques to protect against unauthorized access to our systems
- We restrict access to private information to those who need such access in the course of their duties for us
- We keep automatically collected data and voluntarily collected data separate at all times
- We use internal encryption on all data stores that house voluntarily captured data
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INTERNATIONAL VISITORS
We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States.
CONSUMER RIGHTS
Based on your state of residence, you may have some of all of the following rights:
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- Right to Know. The right to request, (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) as applicable, the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, and (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose;
- Right to Access. The right to request that we disclose to you, free of charge, the specific pieces of personal information we have collected about you;
- Right to Delete. The right to request that we delete personal information that we collected from you, subject to certain exceptions;
- Right to Correct. The right to request that we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you;
- Right to Opt-Out. The right to opt-out of certain uses of your personal information;
- Right to Limit. The right to limit the use or disclosure of your sensitive personal information;
- The right to designate an authorized agent to submit one of the above requests on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify;
- The right to not be discriminated or retaliated against for exercising any of the above rights; and
- The right to appeal our refusal to take action on a request.
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You can submit any of the above types of consumer requests through either of the 2 options below:
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- Submit an online request on our website at https://tools.kitchensaver.com/consumer-request/.
- Call our privacy toll-free line at 1-888-548-7281.
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How We Will Verify That It Is Really You Submitting The Request?
When you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us.
Consent to terms and conditions
By using this website, you consent to all terms and conditions expressed in this Privacy Policy.
CHANGES TO OUR PRIVACY POLICY
As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.
consumers with disabilities
This policy is in a form that is accessible to accessible to consumers with disabilities.
QUESTIONS ABOUT THE POLICY
This website is owned and operated by Kitchen Saver. If you have any questions about this Privacy Policy, please contact us at privacy@kitchensaver.com or call 1-888-548-7281.**This policy was last updated August 11, 2025.
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